The files that you purchase and download on our website are digital. Therefore, we do not accept any returns, exchanges, cancellations or refunds. 

Physical products will be not shipped. All our products are digital and are ready to download instantly once payment is confirmed. 

No. All products are for personal use only. Commercial use is not allowed.

All our digital products are compressed in .zip file format.

You may need to install a zip program to help unzip the files.

To open zip files on your computer:
Please download a zip program (if your computer requires it or skip it if not needed):
For Windows: www.7-zip.org
– After installation, right-click the zip file & select the “Extract All” option.
More information: support.microsoft.com/en-us/windows/zip-and-unzip-files-f6dde0a7-0fec-82…
For Mac: www.izip.com
Double-click to open the zip file.

To open zip files on your mobile:
For Apple iPhone/iPad: support.apple.com/en-gb/HT211132
For Android: support.google.com/files/answer/9048509?hl=en-GB

We recommend “Adobe Acrobat Reader” software to open/view the PDF files.

Download link: https://get.adobe.com/reader/

All of our products are available as digital files. It gives you the flexibility to print as many times as you like (for personal use only). Refer to each product for printing sizes.

Use Adobe Acrobat Reader to print the PDFs in the best quality. Download link: https://get.adobe.com/reader/

After installation, select the paper size you want to print. Open the file with Adobe Reader. Ensure the printer is connected to your device to enable the printing option. Select “File – Print”, or use shortcut keys “ Ctrl+P” or “Command+P” to open printer settings. Check the settings & preview the files before printing the pages. Always print at 100% or the actual size.

If you feel like your printer cannot carry out the required printing, you can have your templates printed at your local print shop or with an online printing service. Always print at 100% or the actual size.

All digital files are in high-quality resolution. Please note that we can only control the design quality, not the print quality. The colors, as shown on your screen may print a bit differently based on the printer/ink that is used.